Separately is good, but the combination makes a memory. Famous pairs just seem to fit together like peanut butter and jelly, Lucy and Desi, stars and stripes, chocolate and raspberry, rock and roll, and surprise and delight.

A surprise is easy to deliver. All I need is a spooky night and a bush to jump from behind. Delight requires knowing something about the individuals who will receive the benefit and it takes a greater level of awareness of the recipient.

People comprise organizations and their days are full of the grind. The myriad of responsibilities composed of; kids sports, commutes, hard work, family expectations, and anything else that needs to get done. To receive a delightful surprise outside of birthdays and holidays is rare. You have an opportunity to make an outsized impact on your organization through observing and taking advantage of what you know about those whom you spend all day. 

It does not require a round-the-world cruise; just an ear to hear what others say and a willingness to invest a few minutes. Write a note of encouragement or pick up a few items at the local dollar store; it doesn't have to be expensive, just purposeful.
 
I was on a mission to create the perfect chocolate and raspberry brownies over the course of several years. We cycled through our friends and neighbors delivering foil packages of brownies. It was great fun to make the brownies; planning the intended recipients, mixing, baking,  packaging and delivering. This practice provided the chance to teach the kids about giving, but also what it was like to surprise and delight those we loved. 

Your organization needs to be shaken up with some delightful surprises. Your turn to exercise your creativity, get out of your comfort zone and get to surprising and delighting.

Fill in the comments about your experience.